Customer Support and Service is the Cornerstone of Our Success
Fleming’s customers come first. We understand customers appreciate transparency with advice and quotations, or that if machinery operation fails, so does productivity. Fleming’s experience and understanding of manufacturing, coupled with quality product, is a good place to start in reducing the possibility against failure. In addition, Fleming customers have access to:
Service: 24 hour/365 Days a Year – We’re with You
Fleming provides a 24 hour call out service all year round. Our national team of experienced technicians are passionate about plastics, chillers and conveyors, and will attend to the issue in the shortest time possible. Please call Fleming between 8am to 5pm (excluding public holiday’s).
Within Australia: 1300 730 736
Within New Zealand: 0800 442 569
Next Day Despatch on Quality Replacement Parts
We know how important the speed of repair should be. All replacement spare parts ordered before noon (Monday to Friday, excluding public holidays), will be despatched the same day.
All ancillary products sold by Fleming across plastics, chillers and conveyors offer market leading warranty periods ranging from 12 months to 5 years (excluding wear parts).
Preventative Maintenance Service
For that extra peace of mind and to minimise the unexpected, Fleming recommends customers undertake annual (optional) Preventative Maintenance Service post-installation. Talk to Fleming Customer Service for more information: [email protected]